Navigate the App
Navigate the App
After logging in, you'll see the main app with a sidebar. All team-level features are accessed from here.
[Screenshot: app with sidebar visible]
Sidebar Navigation
Item | What it does |
|---|---|
Team Summary | Dashboard with campaign performance, activity, and quick stats; Deliverability view shows bounce categories and sub-reasons from the same stored send/bounce events (sub-reason percentages are within each category) |
Playbooks | Strategic layer above campaigns — define offers, segments, and hypotheses; track rolled-up performance |
Campaigns | List of your campaigns; create new ones and manage existing |
Super Inbox | Unified inbox for replies across campaigns; manage conversations |
Senders | Connect mailboxes, manage domains, and set up sender profiles |
Warming | Inbox warming status and sender health |
Placement Tests | Run manual placement tests; open the settings (gear) for Auto Placement Testing (scheduled tests and monitored senders) |
All Contacts | View and manage contacts across campaigns |
Performance | Capacity and performance metrics |
Each item opens at a URL like /team/{teamId}/summary, /team/{teamId}/campaigns, etc. Your current team is shown in the team switcher.
Team Switcher
If you have access to multiple teams, use the team switcher at the top of the sidebar to change teams. All sidebar items (Campaigns, Senders, etc.) are scoped to the selected team.
[Screenshot: team switcher dropdown]
Help
Expand Help in the sidebar to access:
- Chat with Support — Open a support chat
- Help Articles — Opens help.supersend.io for full documentation
[Screenshot: Help expanded with Chat and Help Articles]
Admin (Organization Admins)
Organization admins see additional items (Teams, Users, Roles, Blacklist, Branding, etc.) under Admin in the sidebar. These manage the organization rather than a single team.
Next: Create your first campaign
Updated on: 03/04/2026
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