• Sequence Doesn't Stop Sending

  Sometimes your Super Send fails to detect a reply. This commonly happens with Linkedin You can always mark the lead as finished from the Leads page if super send misses something. (https://downloads.intercomcdn.com/i/o/679636777/fdcec8ed5001ab1956ed48fd/d1dffa00c905189d80310903eb3fe7ed.png?expires=1732312800&signature=e3b489c7c6cf65a9d6de89711ef3eda1dbb0bcda3775fa4099eeedf5c7Some readers

• How does the blacklist work?

  If you'd like to avoid sending emails to a list of emails or domains, you can add them to the blacklist by going to https://supersend.io/campaign/blacklist It functions at campaign level. The blacklist gets referred to at the last minute of sending, i.e. super send checks if the lead is in the blacklist or not just before sending the email.Few readers

• Can't edit sequence

  If you're unable to edit a sequence, make sure you have the required permissions to do so. At the moment, only users with the role Admin can make changes to a sequence.Few readers

• When does a lead get marked as finished?

  When a reply to an email is received When the lead's email bounces When the lead responds with some kind of autoresponder like out of office, etc. When the lead unsubscribes When the lead completes all the steps in the sequence When Linkedin Message receives a reply When a reply to a twitter message is received When you manually mark it as finishedFew readers

• Tasks

  You can create and manage tasks as steps in Super Send by dragging and dropping a task node. (https://downloads.intercomcdn.com/i/o/671692592/324476e8782b9ecf289c30d4/Screenshot+2023-02-13+at+12.42.51+PM.png?expires=1732312800&signature=250288f2f2995f5663130ce41eee45fb47b0f70afe73cb4a059d8a89a1ec1bd8&req=cicmEMB8mIhdFb4f3HP0gCvacRlsWL6mk4BHaGtSKYIsj1YruvKw4Vt0rDi0%0A85B24Md5oqF3oUCFew readers

• How can I share a sequence with a different account? How do they import it?

  Sharing a sequence Click on the link icon to get a shareable link for the sequence. The sharFew readers