Social Connection Troubleshooting
LinkedIn and X (Twitter) connections in SuperSend can drop or behave oddly — accounts disconnect, search can't find users, or you see "Reconnect" warnings. This article helps you diagnose and fix the most common issues.Few readersConnect a LinkedIn Account
Connecting a LinkedIn account to SuperSend lets you add LinkedIn touchpoints — profile visits, connection requests, messages, InMails — to your campaign sequences. This article walks through the full connection process, what to expect durinFew readersConnect a Twitter/X Account
Connecting a Twitter/X account lets you add social touchpoints — follows, unfollows, direct messages — to your campaign sequences. This article covers the connection process, the multiple verification flows Twitter may trigger, and how to uFew readersMulti-Account LinkedIn Usage
A sender profile can hold **exactly one LinkedIn account** and **exactly one Twitter/X account**, plus any number of email mailboxes. You cannot add multiple LinkedIn or Twitter accounts to a single sender profile. This article clarifies thFew readersLinkedIn/Twitter Contact Matching Behavior
For LinkedIn and Twitter steps to work, SuperSend needs to match contacts to the right profiles. This article explains how matching works, what happens when there's no match, and how to ensure your contacts have the data needed.Few readers