Liquid syntax / variable replacement / variable defaults
Here's an example of how you can use a default text when a variable may not be available for every prospect. For example, you have a firstname variable but for only 50% of you prospect list, you could use the following to set a default in case you don't have a firstname for a prospect: firstname default: "there"Some readersCan I use a personal gmail account to send from?
Technically yes, but it will get marked as spam very quickly. It's not a best practice and generally not worth it. Few readersclick tracking
For tracking clicks: Right click on the text in the email editor and enter your link there. Links that are "naked" are not tracked automatically. If you want to use a tracked link as a message variable, you need to add the html in your spreadsheet and then upload it to super send For example if the link is https://google.com you would put in your variable / spreadsheet <a href="https://google.com">https://google.com</a> Then they'd be tracked automaticallyFew readersI turned my campaign on but don't see any emails being sent
Please wait up to 10 minutes. Double check your sending schedule. Make sure you have a sender attached to the campaign Make sure that you have leads marked as verified on the leads page. On the dashboard, you can also see any campaign issues or errors and logs that live update Few readersHow to add a GoDaddy email?
Go to https://supersend.io/campaign/senders Add Sender Enter the following Email: Your GoDaddy email Password: Your GoDaddy password Go to advanced settings and change the SMTP Host and the IMAP port to the following: SMTP Host: smtpout.secureserver.net IMAP Host: imap.secureserver.net Hit Save!Few readersDisabled Sender
If your email fails too many times, we disable it. On the senders page you can see your disabled senders (https://downloads.intercomcdn.com/i/o/670558398/3daee5627fb12a4ceb2ac49a/2a889294334edade27eb743a2d367c1e.png?expires=1732312800&signature=f072cfdb33cf8acd546f35e44df8a8f0dc8b42052247d924f456991c0094d97f&req=cicnE8x2nohXFb4f3HP0gB0NG2ujD4F73L38CY4FEnPV7J3W31QCxtXIduei%0AeHiaqFew readersHow to send html emails?
Super Send can send html emails It's a little funky to get to but here's how you can insert html into an email (https://downloads.intercomcdn.com/i/o/658726832/6915891734ffb8c17fbc9367/42b27261f648d29eaa02a6a1f13c674c.png?expires=1732312800&signature=05b5bf808dee074da3f8f9fb27aba83eefcba46b11a26a6820acd84c2dfd94dc&req=ciUvEct4lYJdFb4f3HP0gP2VBd1BOO3dRY3xZGX3oyvDI2KPrivrB8Jwu09FFew readersHow do i create a drip email for recipients who opened more than twice?
You can use hasOpened and hasClicked within the email. The value will be true or false depending on if that prospect has opened a previous email or has clicked a link in a previous email. This means you can do something like this to send custom or different messages to propspects whether they've opened a previous email or not: % if hasOpened == true % ✅ You Opened one of our previous emails! % else % ❌ You did not open one of our previous emails! % endif % Few readersEmail Open Tracking issues.
We can no longer provide individual campaign advice for why a particular campaign has a low open rate. There are hundreds of reasons outside of our control. Here are the most common: They have a system like https://www.barracuda.com/ that blocks tracking pixels Your emails landed in spam The user has a setting preventing images loading by default The email provider chooses not to load the image The company has an organization level setting not to load smaFew readersAdding A Gmail / Gsuite Account
Make sure you are creating an app password. Your regular password will not work! Steps: https://scribehow.com/page/GettingSetUpOnSuperSend6ERR2059T3CT3fRa6KeYuQ Once you have your App Password, your form should look like this: (https://storage.crisp.chat/users/helpdesk/website/14a6d2d138b7a200/272597f7-b2ca-451f-81a8-2f37c79xFew readersAdd a zoho email account
Here's what the form should look like when getting set up on Zoho: Zoho haFew readersHow do i stop emails going to emails that failed email validation?
If the contacts are unverified, they won't be sent to. You can also re-upload the list later with more info and it will update the contact and deduplicate the list automatically. You can also delete all the unverified contacts too if you want. If you click Manage Contacts on the Leads page it will give you those options. There is also a button to unverify all leads that failed email validation. Our email validator is very strict so you may miss out on good leads but your bounce rate will beFew readersGoogle OAuth setup
This article is for a feature to allow you connect a gmail account using OAuth which let's you more easily connect gmail accounts. If you're looking for how to connect a gmail account using an app password, this is the article you're looking for: https://help.supersend.io/en/articles/6928134-adding-a-gmail-gsuite-account Google has recently become a lot more aggressive about the allowed types of applications that use the Gmail API. With this set up, you'll be able to (with someFew readersInbox Rotation
In Super Send, you can assigned multiple email senders to a single campaign. (https://downloads.intercomcdn.com/i/o/662282777/e552c3f7b60d42796a27aad6/Screenshot+2023-01-30+at+7.12.35+AM.png?expires=1732312800&signature=26a2a300393881fe9a74ad410798b8aa78abc433b34e2c0e585124c8d53a9e3e&req=ciYlFMF8moZYFb4f3HP0gBb6qLkpPL4yDD7ZL9fTuKKD21bTzhGmEF71vMg%2F%0AyuuZWs3rw%2FlCOEz6ZA%3D%3D%0AFew readersMy signature isn't showing up or sending
use the signature variable signature Few readersHow do I set up DMARC and SPF
Super Send does not generate DMARC values, your email provider does. There is no set up required in super send for DMARC, again that all happens within your email provider. To set up DMARC: Outlook: take a look here https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/email-authentication-dmarc-configure?view=o365-worldwide Set upFew readersAdd a bulk email provider (Sendgrid, Mailgun, Amazon SES)
Caution, using an SMTP provider like Mail Gun or Sendgrid limits our ability to track replies. Although you may send much higher volumes, please anticipate having to manually finish leads and manually handle replies. Also be sure to set the reply to setting in your email provider to the same IMAP account in Super Send. IMAP is what we use to read your inbox. It is possible to configure sending from Mail Gun or Sendgrid or Amazon SES (https://storage.crisp.chat/users/helpdesk/websFew readersI am trying to embed a youtube video.
if there is an "iframe" in your embed, it's not going to work. The best way to embed a youtube video in a cold email is to create an image of the video, and hyperlink it to the youtube video link. If you want to embed a loom video, check this out: https://blog.supersend.io/how-to-embed-a-loom-video-in-a-cold-email/Few readersAdding an Outlook Account
The preferred method to connect is our one-click connect button. You will thenFew readersSet Up Email Warming
Take a look here to understand how email warming works. https://blog.supersend.io/email-warming/ If you want to filter out warm emails being sent to you, take a look here to set up a gmail filter to filter out the spr emails: https://scribehow.com/shared/FilteringEmailWarmingForSupersend46IH24-4RziGQStzz4tBxwFew readersEmail Validation
Email validation is included on all plans for all contacts you upload that have an email. Our email validator is super strict so feel free to ignore it if you've run it through another validator No validators are 100% accurate. This is not the same as verified on the leads page. Verified is to make sure the lead imported correctly and is ready to send to. Our included email validator is relatively strict. All emails are auto validated for free. There are three types of outcomes:Few readershow do you do email warming, and how do you compare to Lemlist/Lemwarm?
We're a drop in replacement for lemlist + lemwarm (but we do it all in one subscription). We do the same email warming techniques as lemlist, instantly, etc. They all generally work the same way. Few readers