Create Google Drive Downloadable Links for Custom Attachments
Custom attachments let you attach different files per contact based on a URL stored in each contact's custom field. For example, you can send a personalized resume, proposal, or document to each prospect by storing the file URL in a custom PopularCampaigns Overview
A campaign in SuperSend is the container for a complete outreach sequence — the contacts you're targeting, the messages you're sending, when they go out, and which sending accounts they come from. This article explains what campaigns contaiFew readersSimple vs Complex Sequences
When you create a campaign, you choose between a simple or complex sequence. This choice is permanent — you can't switch after the campaign is created. This article explains exactly what each mode does so you can make the right call upfrontFew readersCreate a Campaign
Creating a campaign in SuperSend takes you through a 5-step wizard that sets the campaign name, sequence type, contacts, schedule, and senders. This article walks through every step, explains the key decisions (especially sequence type), anFew readersEdit Sequence Steps
Your sequence is where you build the actual messages and timing of your campaign. This article explains how to add, edit, and organize steps in a simple sequence — including all available step types, how to use personalization variables, anFew readersConfigure Campaign Schedule and Sending Hours
SuperSend only sends emails during the windows you define. By default campaigns send Monday through Friday, 9am–5pm, in the campaign timezone. This article explains how to configure the schedule to match your recipients' business hours and Few readersClone or Copy a Campaign
Cloning a campaign creates a new copy of an existing campaign with its sequence steps and settings preserved. It's the fastest way to reuse a proven sequence for a new audience without rebuilding everything from scratch.Few readersA/B Testing in Sequences
You can test multiple subject lines or email bodies in a single sequence step. SuperSend splits sends across your variants so you can compare performance. This article shows how to set up A/B variants, what gets tested, and how to interpretFew readersCampaign Events and Statuses
The Events tab is your chronological log of everything that happens in a campaign — emails sent, opened, clicked, replies, bounces, and more. This article explains what each event type means, how to use the Events feed to debug issues, and Few readersCampaign Contact States Explained
Contacts in a campaign move through states: Active, Queued, Paused, Replied, Finished, Bounced, and more. Understanding these states helps you know who's still in the sequence, who's done, and why someone stopped receiving emails. This artiFew readersCommon Sequence Editing Issues
Sometimes you can't edit a sequence — the editor is read-only, you see a "legacy sequence" message, or changes don't save. This article explains why editing gets locked and how to fix it.Few readersCustom Attachments for Individual Contacts
Custom attachments let you attach different files per contact based on a URL stored in each contact's custom field. For example, you can send a personalized resume, proposal, or document to each prospect by storing the file URL in a custom Few readersSpintax and Auto-Spintax
Spintax lets you create message variations so each recipient gets a unique version of your email or message. Instead of sending the same text to everyone, you define alternatives in a simple format — SuperSend randomly picks one option per Few readersOpt Out and Unsubscribe Settings
Campaign operators who want to understand how SuperSend handles opt-outs, when an unsubscribe link is included in emails, and how to configure the related automation rules.Few readersPlaybooks Overview
Playbooks are a strategic layer above campaigns. A playbook captures the offer, target segment, messaging angle, and hypothesis behind one or more campaigns. Performance from all linked campaigns rolls up to the playbook level so you can coFew readers