• Campaigns Overview

  A campaign in SuperSend is the container for a complete outreach sequence — the contacts you're targeting, the messages you're sending, when they go out, and which sending accounts they come from. This article explains what campaigns contaiFew readers

• Simple vs Complex Sequences

  When you create a campaign, you choose between a simple or complex sequence. This choice is permanent — you can't switch after the campaign is created. This article explains exactly what each mode does so you can make the right call upfrontFew readers

• Create a Campaign

  Creating a campaign in SuperSend takes you through a 5-step wizard that sets the campaign name, sequence type, contacts, schedule, and senders. This article walks through every step, explains the key decisions (especially sequence type), anFew readers

• Edit Sequence Steps

  Your sequence is where you build the actual messages and timing of your campaign. This article explains how to add, edit, and organize steps in a simple sequence — including all available step types, how to use personalization variables, anFew readers

• Configure Campaign Schedule and Sending Hours

  SuperSend only sends emails during the windows you define. By default campaigns send Monday through Friday, 9am–5pm, in the campaign timezone. This article explains how to configure the schedule to match your recipients' business hours and Few readers

• Clone or Copy a Campaign

  Cloning a campaign creates a new copy of an existing campaign with its sequence steps and settings preserved. It's the fastest way to reuse a proven sequence for a new audience without rebuilding everything from scratch.Few readers

• A/B Testing in Sequences

  You can test multiple subject lines or email bodies in a single sequence step. SuperSend splits sends across your variants so you can compare performance. This article shows how to set up A/B variants, what gets tested, and how to interpretFew readers

• Campaign Events and Statuses

  The Events tab is your chronological log of everything that happens in a campaign — emails sent, opened, clicked, replies, bounces, and more. This article explains what each event type means, how to use the Events feed to debug issues, and Few readers

• Campaign Contact States Explained

  Contacts in a campaign move through states: Active, Queued, Paused, Replied, Finished, Bounced, and more. Understanding these states helps you know who's still in the sequence, who's done, and why someone stopped receiving emails. This artiFew readers

• Common Sequence Editing Issues

  Sometimes you can't edit a sequence — the editor is read-only, you see a "legacy sequence" message, or changes don't save. This article explains why editing gets locked and how to fix it.Few readers