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Articles on:Admin And Team Management
Teams, users, roles, blacklist, branding, and org admin tools.

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  • Admin Overview
    The Admin section is the organization-level control center in SuperSend. It's only accessible to users with the `org_admin` role. This article explains what each admin tab does so you can find what you need without guessing.Few readers
  • Global Credit Transactions
    Global credits power email validation and placement tests. They're shared across your entire organization — not per team. This article explains how to view your balance, read the transaction history, and understand what consumes credits.Few readers
  • Manage Teams
    Teams in SuperSend are workspaces where campaigns, senders, contacts, and inbox conversations live. Most organizations use one team, but larger setups use multiple teams to separate segments, business units, or client accounts. This articleFew readers
  • Manage Users and Roles
    Users are the people in your organization who can log into SuperSend. Roles control what they can do. This article covers how to invite users, assign them to teams, create custom roles, and audit permissions.Few readers
  • Manage Blacklist
    The blacklist prevents SuperSend from sending to specific emails, domains, or LinkedIn profiles. Use it to block competitors, bad addresses, or anyone you never want to contact. This article explains how to add items, what levels mean, and Few readers
  • Branding and Workspace Identity
    Replace the SuperSend logo with your own, set your organization name, and optionally configure a whitelabel domain so users see your brand instead of SuperSend's. This article walks through each setting.Few readers
  • Exports and Uploads Admin Tools
    Org admins can export and upload data for backup, migration, or integration. This article explains what's available in the Exports and Uploads admin tools and how to use them.Few readers

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