Articles on: Senders

Buying Domains and Mailboxes in SuperSend

Buying Domains and Mailboxes in SuperSend


Purpose


You can purchase domains and mailboxes directly in SuperSend — no external registrar or provider required. This article walks through the full flow: where to go, what you're buying, and what happens after you complete the purchase.


When to Buy In-App vs Connect Your Own


Buy in SuperSend when you want:

  • A new domain for sending (e.g., outreach. yourbrand.com or a fresh domain)
  • Mailboxes hosted on that domain (e.g., sarah@outreach.yourbrand.com)
  • SuperSend to handle DNS, provisioning, and setup automatically


Connect your own domain when you already have a domain and want to use SuperSend to send from it. See Domain Setup and DNS Checklist for that flow.



Where to Find the Purchase Flow


  1. Billing → Domains & Mailboxes — Summary of your domains and mailboxes, with Buy Domains and Add Mailbox actions.
  2. Senders → Domains — Buy Domains button in the empty state or toolbar.
  3. Senders → Domains — On a domain row, the + Add button (when mailboxes < 5) opens the mailbox purchase flow.



Buying a Domain


  1. Click Buy Domains.
  2. Follow the modal or drawer: enter the domain(s) you want, review pricing, and confirm.
  3. SuperSend registers the domain (or purchases it from the registrar) and begins setup.
  4. Status shows Purchasing → Processing → Active as DNS propagates.
  5. You can add mailboxes once the domain is Active or Processing.


Domain statuses in Billing view: Processing, Active, Expired, Cancelled.



Adding Mailboxes to a Domain


Each domain supports up to 5 mailboxes. To add one:


  1. Go to Senders → Domains (or Billing → Domains & Mailboxes).
  2. Find your domain. If it has fewer than 5 mailboxes, you'll see + Add on the row.
  3. Click + Add to open the Buy Mailboxes drawer.
  4. Choose entry point: single domain, or from the mailboxes list.
  5. Select or enter the mailbox details (first name, last name, email address for the mailbox).
  6. Review pricing and confirm.


Mailbox statuses: Processing, Active, Cancelled.



What Happens After Purchase


  • Domains: SuperSend handles nameservers and DNS. A processing banner appears while provisioning. When status is Active, the domain is ready to use.
  • Mailboxes: Each mailbox is provisioned and appears in Senders → Mailboxes. You add them to a sender profile and assign that profile to campaigns.



Managing Your Purchases


From Billing → Domains & Mailboxes:


  • Sort domains by: Newest First, Oldest First, Domain Name (A–Z / Z–A), Status, Most/Fewest Mailboxes, Expires Soonest/Latest.
  • Sort mailboxes by: Newest First, Oldest First, Email, First Name, Last Name, Status, Admin first, Regular first.
  • Filter mailboxes by admin vs regular role.



Limits and Costs


  • 5 mailboxes per domain — enforced at purchase time.
  • Pricing and billing depend on your plan. Check Billing Overview for current rates.
  • Next billing date and total cost are shown on the Domains & Mailboxes summary.



Updated on: 17/03/2026

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