• Does Super Send Stop Sending When I Get a Reply?

  Does Super Send Stop Sending When I Get a Reply? Yes, Super Send automatically stops sending to a prospect once you receive a reply. This ensures that you don’t continue to send unnecessary messages after engagement has been established. How It Works Across Channels Email Replies: If a prospect replies to your email, the entire sequence stops for that prospect. LinkedIn Replies: A reply on LinkedIn will also stop the entire sequence, including Twitter andPopular

• How to Change Campaign Schedule or Sending Hours in Super Send

  How to Change Campaign Schedule or Sending Hours in Super Send Super Send allows you to customize your sending schedule and hours, ensuring that your emails reach prospects at the most optimal times. Follow this guide to update your campaign schedule. Step 1: Access the Campaign Schedule Settings Log in to your Super Send account. Navigate to the Campaign Schedule Settings. Step 2: Customize Your Sending Hours Below is what tPopular

• Message Sending Speed and Delays in Super Send

  Message Sending Speed and Delays in Super Send Super Send includes built-in delays to ensure natural message sending, but the speed is designed to optimize efficiency while maintaining compliance. Here are the current settings: Current Sending Speed Settings Gap Between Messages: Super Send introduces a maximum delay of 1 minute between each message sent to different prospects. Mandatory Delay for the Same Prospect: A 5-minute mandatory wait is applSome readers

• Are Both {{and}} (Curly Brackets) Required for Message Variables in Super Send?

  Are Both and (Curly Brackets) Required for Message Variables in Super Send? Yes, both and are required for message variables in Super Send. This syntax is part of the Liquid templating language used to dynamically insert values into your messages. How Message Variables Work Liquid syntax uses double curly braces to define variables. When the message is sent, these variables are replaced with the corresponding data from your uploaded list of contacts. ESome readers

• Troubleshooting Custom Tracking Domain in Super Send

  Troubleshooting Custom Tracking Domain in Super Send If you encounter issues verifying your custom tracking domain in Super Send, here are the most common reasons and how to address them: 1. You Did Not Wait Long Enough Issue: It can take several minutes for the CNAME record you added to propagate, depending on your domain provider. Solution: Wait at least 5-10 minutes after adding the record. Use a CNAME lookup tool like MXToolbox (https://mxtoolbox.com/CNAMELookSome readers

• Setting Up a Custom Tracking Domain in Super Send

  Setting Up a Custom Tracking Domain in Super Send Super Send supports the ability to use a custom tracking domain, enhancing your email deliverability and providing detailed metrics for your campaigns. Follow this guide to set up your custom tracking domain. Why Use a Custom Tracking Domain? Improve Email Deliverability: By using your own domain, you maintain your domain's reputation and avoid potential spam filters. Gain Detailed Analytics: Track metricSome readers

• What Does Super Send Do?

  What Does Super Send Do? Super Send is an all-in-one solution designed to help you scale your outreach and engage with sales prospects across multiple channels. Whether you’re automating follow-ups or analyzing campaign performance, Super Send simplifies and enhances every aspect of prospecting. Key Features of Super Send Upload a List of Contacts: Easily import your prospect list to kickstart outreach campaigns. Write and Automate Sequences: Create muSome readers

• Is there a feature where we can prioritize sending to new leads rather than follow ups?

  Can I Prioritize Sending to New Contacts Instead of Follow-Ups? Yes, Super Send includes a feature that ensures a minimum portion of your daily sending volume is dedicated to new contacts. This helps maintain a healthy balance between onboarding new contacts and following up with existing ones. How It Works Daily Sending Volume Split: By default, Super Send allocates 20% of the total daily sending volume to new contacts. The remaining 80% is used for foFew readers

• Does Super Send Detect Duplicate Contacts Across Campaigns?

  Does Super Send Detect Duplicate Contacts Across Campaigns? Yes, Super Send can detect duplicate Contacts across all campaigns within a Team. This feature helps ensure that the same Contact is not targeted multiple times, improving the efficiency and accuracy of your campaigns. How Duplicate Detection Works Enable Duplicate Detection in Campaign Settings: Navigate to your Campaign Settings. Toggle on the option to Skip Contacts Found in Other Campaigns.Few readers

• How to Add a Suppression List to Exclude Contacts in Super Send

  How to Add a Suppression List to Exclude Contacts in Super Send Super Send allows you to exclude specific users from receiving emails by using a suppression list. This can be achieved by marking Contacts as finished or keeping them unverified. Follow these steps to set up a suppression list and manage excluded users. Adding a Suppression List Upload the Contacts to Be Suppressed: Navigate to the Contacts section in Super Send. Upload the list of email addreFew readers

• Managing User Permissions and Teams in Super Send

  Managing User Permissions and Teams in Super Send Super Send offers flexible user permissions and team management to help you control access and ensure effective collaboration. Here’s how permissions and team assignments work. User Permissions Super Send provides two main user permission levels: Read-Only: Users with this permission can view campaigns and data but cannot make changes or edits. Admin: Users with admin permissions have full access, includingFew readers

• How to Clone or Copy a Sequence in Super Send

  How to Clone or Copy a Sequence in Super Send Super Send makes it easy to duplicate existing workflows by cloning or copying sequences. This feature allows you to save time and ensure consistency across your campaigns. Follow these steps to clone a sequence in Super Send: Step 1: Navigate to the Admin Page Log in to your Super Send account. Click on the Admin tab in the main navigation menu. Step 2: Access the Clone Campaign Section On the Admin Page, go to theFew readers

• Understanding Email Sending Limits in Campaigns

  Understanding Email Sending Limits in Campaigns This guide explains how to manage email sending limits in Super Send campaigns by adjusting sender settings and ensuring your campaign operates within the desired capacity. 1. Access Your Campaign Navigate to the Campaigns section in Super Send. Select the campaign you want to manage. 2. Review Total Sending Capacity When you open a campaign, you’ll see the Total Capacity displayed. This represents the combined daFew readers

• How do I create a new sequence?

  How to Create a Sequence in Super Send Creating a sequence in Super Send is a straightforward process, but it’s important to remember that sequences are always part of a campaign. Here’s how you can get started: Step 1. Select a Team Using the team drop down selector. Choose the team you want to work with. Step 2. Create a New Campaign Go to the Campaigns Section within the selected team. In the top-right corner, click the purple button labeled Create New CFew readers