When Does a Contact Get Marked as Finished?

When Does a Contact Get Marked as Finished?

In Super Send, a contact is automatically marked as "finished" under several conditions. This status helps manage your campaigns and ensures no further steps are taken for the contact. Below are the scenarios that trigger this status:

Conditions for Marking a Contact as Finished

Email Reply Received:
The contact replies to an email in the sequence.

Email Bounce:
The contact’s email address results in a bounce.

Auto-Responder Detected:
The contact responds with an auto-responder, such as an "Out of Office" message.

Unsubscribe:
The contact unsubscribes from your campaign.

Sequence Completion:
The contact completes all steps in the sequence without any response.

LinkedIn Reply Received:
A reply is received to a LinkedIn message sent as part of the sequence.

Twitter Reply Received:
A reply is received to a Twitter message sent as part of the sequence.

Manual Marking:
You manually mark the contact as finished in the system.


By understanding these conditions, you can better track and manage your campaign contacts, ensuring optimal engagement and workflow efficiency.

Updated on: 22/01/2025