Twitter - Can't Find User in Search

Twitter - Can't Find User in Search

If you’re unable to find a specific user when using Super Send’s list-building tool, it’s likely due to restrictions imposed by Twitter. Here’s what you need to know:

Why Can't I Find a User?

Twitter has full discretion over who can and cannot be searched for via their API. This means:

Some users may not appear in search results, even if their account is active.
This limitation is controlled entirely by Twitter and is beyond our control.

Twitter’s Search Policy

For more information on how Twitter determines search visibility, refer to their official Search Policies.

In summary, Twitter can decide at any time whether or not an account shows up in search results through their platform or API.

What You Can Do

Unfortunately, there are no workarounds for accounts that Twitter chooses not to display in search. However:

Verify Manually:
If you know the user’s handle, manually verify their presence directly on Twitter.

Try Again Later:
Search availability can change over time, so it may be worth trying again later.


By understanding these limitations, you can better manage expectations when using Super Send’s list-building tool.

Updated on: 22/01/2025