Articles on: Sequences

Tasks in Super Send

Tasks in Super Send

Super Send allows you to create and manage tasks as part of your sequences, ensuring timely actions and follow-ups for your contacts. Here’s how tasks work and how you can effectively use them:

Adding a Task to Your Sequence



Navigate to your sequence editor.
Drag and drop a Task Node into the sequence.
Configure the task details, such as the action required.

When a contact reaches the task node, a yellow triangle icon will appear, indicating that there is a task that needs attention.


Managing Tasks



Filter by Has Task:
Use the filter option "Has Task" to quickly locate contacts with pending tasks.

View and Edit Tasks:
Click Edit to view the details of the task.
Mark the task as completed with or without adding a note.

Event Tracking:
Once a task is completed, it will be logged on the Events Page, providing a record of the action taken.


Best Use Cases for Tasks



Phone Calls:
Schedule a phone call when a contact reaches a specific point in the sequence.

One-Off Actions:
Assign unique tasks, such as sending personalized follow-ups or updating contact details.

Advancing the Sequence



After completing a task, the contact will automatically proceed to the next step in the sequence, ensuring a smooth workflow.


By incorporating tasks into your sequences, you can manage actions effectively and ensure no important steps are overlooked.

Updated on: 22/01/2025

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