Slack Integration

How to Set Up Slack Notifications for Email Replies

Follow this guide to configure an Incoming Webhook in Slack to receive notifications whenever a prospect replies to an email sent via SuperSend. Once set up, paste the webhook URL into the appropriate field on the Integrations page in SuperSend.

Step 1: Create a New Slack App

1. Visit the Slack API page to create a new app.
2. Select From Scratch and:

• Choose a name for your app.
• Select the Slack workspace you want to use.

3. Click Create App to proceed.

Step 2: Enable Incoming Webhooks

1. In your app’s settings, locate Incoming Webhooks and toggle the feature ON (top right of the page).
2. Click Add New Webhook to Workspace and:

• Select the channel where you want notifications to appear.
• Save your settings to generate a unique Webhook URL.

3. Copy the Webhook URL provided.

Step 3: Configure Interactivity

1. Enable interactivity for your app:

• In the app’s settings, find the Interactivity section.
• Enter the following URL in the Request URL field:
  

https://api.supersend.io/v1/slack-webhook

2. Save your changes.

Step 4: Add the Webhook to SuperSend

1. Navigate to the Integrations page in SuperSend.
2. Paste the Webhook URL into the designated field.

Done!

Once configured, you’ll receive Slack messages whenever a prospect replies to an email. SuperSend automatically filters out auto-responses and bounce messages to keep your notifications clean and actionable.

Updated on: 21/01/2025