Slack Integration
How to Set Up Slack Notifications for Email Replies
Follow this guide to configure an Incoming Webhook in Slack to receive notifications whenever a prospect replies to an email sent via SuperSend. Once set up, paste the webhook URL into the appropriate field on the Integrations page in SuperSend.
Visit the Slack API page to create a new app.
Select From Scratch and:
- Choose a name for your app.
- Select the Slack workspace you want to use.
Click Create App to proceed.
In your app’s settings, locate Incoming Webhooks and toggle the feature ON (top right of the page).
Click Add New Webhook to Workspace and:
- Select the channel where you want notifications to appear.
- Save your settings to generate a unique Webhook URL.
Copy the Webhook URL provided.
Enable interactivity for your app:
- In the app’s settings, find the Interactivity section.
- Enter the following URL in the Request URL field:
Save your changes.
Navigate to the Integrations page in SuperSend.
Paste the Webhook URL into the designated field.
Once configured, you’ll receive Slack messages whenever a prospect replies to an email. SuperSend automatically filters out auto-responses and bounce messages to keep your notifications clean and actionable.
Follow this guide to configure an Incoming Webhook in Slack to receive notifications whenever a prospect replies to an email sent via SuperSend. Once set up, paste the webhook URL into the appropriate field on the Integrations page in SuperSend.
Step 1: Create a New Slack App
Visit the Slack API page to create a new app.
Select From Scratch and:
- Choose a name for your app.
- Select the Slack workspace you want to use.
Click Create App to proceed.
Step 2: Enable Incoming Webhooks
In your app’s settings, locate Incoming Webhooks and toggle the feature ON (top right of the page).
Click Add New Webhook to Workspace and:
- Select the channel where you want notifications to appear.
- Save your settings to generate a unique Webhook URL.
Copy the Webhook URL provided.
Step 3: Configure Interactivity
Enable interactivity for your app:
- In the app’s settings, find the Interactivity section.
- Enter the following URL in the Request URL field:
https://api.supersend.io/v1/slack-webhookSave your changes.
Step 4: Add the Webhook to SuperSend
Navigate to the Integrations page in SuperSend.
Paste the Webhook URL into the designated field.
Done!
Once configured, you’ll receive Slack messages whenever a prospect replies to an email. SuperSend automatically filters out auto-responses and bounce messages to keep your notifications clean and actionable.
Updated on: 21/01/2025
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