Setting Up a Custom Tracking Domain in Super Send
Setting Up a Custom Tracking Domain in Super Send
Super Send supports the ability to use a custom tracking domain, enhancing your email deliverability and providing detailed metrics for your campaigns. Follow this guide to set up your custom tracking domain.
Improve Email Deliverability:
By using your own domain, you maintain your domain's reputation and avoid potential spam filters.
Gain Detailed Analytics:
Track metrics such as clicks and opens to assess your campaign’s performance.
Choose a Subdomain:
Select a subdomain for tracking purposes, such as email.yourwebsite.com or ss.yourwebsite.com.
Create a CNAME Record:
Access your DNS hosting provider (e.g., GoDaddy, Namecheap).
Add a new CNAME record with the following details:
Type: CNAME
Host: The chosen subdomain (e.g., email or ss).
Value: trail.supersend.io
Update Super Send Settings:
Log in to your Super Send account.
Navigate to the Settings page.
Enter your custom tracking domain in the designated field.
Click Save to apply the changes.
Allow for DNS Propagation:
DNS changes may take up to 5 minutes to propagate.
Once propagation is complete, a confirmation message stating "Domain Is Setup" will appear.
Enable Tracking in Campaigns:
With the custom tracking domain configured, you can now enable tracking features within your campaigns.
Avoid Conflicts:
If you’re using other services, choose a unique subdomain that is dedicated to Super Send (e.g., ss.yourwebsite.com) to prevent conflicts.
Link Tracking:
To track clicks, ensure links are properly formatted. For example, in your spreadsheet, use:
This ensures that links are tracked automatically.
By setting up a custom tracking domain, you enhance your email deliverability and gain valuable insights into your campaign’s performance.
Super Send supports the ability to use a custom tracking domain, enhancing your email deliverability and providing detailed metrics for your campaigns. Follow this guide to set up your custom tracking domain.
Why Use a Custom Tracking Domain?
Improve Email Deliverability:
By using your own domain, you maintain your domain's reputation and avoid potential spam filters.
Gain Detailed Analytics:
Track metrics such as clicks and opens to assess your campaign’s performance.
How to Set Up a Custom Tracking Domain
Choose a Subdomain:
Select a subdomain for tracking purposes, such as email.yourwebsite.com or ss.yourwebsite.com.
Create a CNAME Record:
Access your DNS hosting provider (e.g., GoDaddy, Namecheap).
Add a new CNAME record with the following details:
Type: CNAME
Host: The chosen subdomain (e.g., email or ss).
Value: trail.supersend.io
Update Super Send Settings:
Log in to your Super Send account.
Navigate to the Settings page.
Enter your custom tracking domain in the designated field.
Click Save to apply the changes.
Allow for DNS Propagation:
DNS changes may take up to 5 minutes to propagate.
Once propagation is complete, a confirmation message stating "Domain Is Setup" will appear.
Enable Tracking in Campaigns:
With the custom tracking domain configured, you can now enable tracking features within your campaigns.
Important Considerations
Avoid Conflicts:
If you’re using other services, choose a unique subdomain that is dedicated to Super Send (e.g., ss.yourwebsite.com) to prevent conflicts.
Link Tracking:
To track clicks, ensure links are properly formatted. For example, in your spreadsheet, use:
<a href="https://google.com">https://google.com</a>This ensures that links are tracked automatically.
By setting up a custom tracking domain, you enhance your email deliverability and gain valuable insights into your campaign’s performance.
Updated on: 22/01/2025
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