Articles on: Senders (Email Inboxes)

How to Add an Outlook Account to Super Send

How to Add an Outlook Account to Super Send

Adding your Outlook or Office 365 account to Super Send is simple and streamlined. Follow these steps to get started:

Step 1: Use the One-Click Connect Button



Log in to your Super Send account.
Navigate to the Senders section.
Click the Connect Outlook/Office 365 button.



Step 2: Accept Permissions



A permissions prompt will appear.
Review the permissions requested and click Accept to allow Super Send to:
Read, write, and send emails on your behalf.



Step 3: Confirm Connection



After accepting permissions, you will be redirected back to Super Send.
Your new Outlook account should now appear in the list of senders.



Step 4: Verify the Connection



Check your inbox for a confirmation email sent from the newly added Outlook account.
If you receive this email, your connection is successful.

If you do not receive the confirmation email:
Go to your sequence settings:
Sequence > Email Node > Edit > Send Test Email.

Send a test email to verify functionality.


Troubleshooting Tips



Reconnect Your Account:
If the test email fails, try reconnecting your Outlook account.
Ensure you accept all permissions during the connection process.

Check Admin Permissions:
If permissions cannot be accepted, you may need to:
Make the user an admin temporarily.
Log in to Azure and accept the permissions for your entire organization.

Review Email Settings:
Confirm that your Outlook account is properly configured within Super Send.

By following these steps, you can seamlessly add your Outlook or Office 365 account to Super Send and ensure it works for your email campaigns.

Updated on: 23/01/2025

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