Disabled Sender
Re-enabling a Disabled Sender in Super Send
If your email sender becomes disabled due to multiple failed attempts, you can re-enable it by following these steps:
Log in to your Super Send account.
Navigate to the Senders section.
Locate the sender marked as disabled.
Example of a disabled sender:
Click on Edit next to the disabled sender.
In the Disabled field, select No.
Click Save to apply the changes.
Editing the sender
The most common reason for a sender becoming disabled is incorrect credentials. After clicking Save, if an error message appears indicating incorrect password or another issue, please verify and update your credentials accordingly.
If your email sender becomes disabled due to multiple failed attempts, you can re-enable it by following these steps:
Step 1: Access the Senders Page
Log in to your Super Send account.
Navigate to the Senders section.
Locate the sender marked as disabled.
Example of a disabled sender:
Step 2: Edit Sender Details
Click on Edit next to the disabled sender.
In the Disabled field, select No.
Click Save to apply the changes.
Editing the sender
Note:
The most common reason for a sender becoming disabled is incorrect credentials. After clicking Save, if an error message appears indicating incorrect password or another issue, please verify and update your credentials accordingly.
Updated on: 19/02/2025
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