How to Add a Bulk Email Provider (SendGrid, Mailgun, Amazon SES) to Super Send

How to Add a Bulk Email Provider (SendGrid, Mailgun, Amazon SES) to Super Send

Super Send allows you to configure bulk email providers like SendGrid, Mailgun, and Amazon SES for higher email sending volumes. However, using an SMTP provider comes with certain limitations and setup considerations. Follow this guide to get started.

Important Considerations

1. Reply Tracking Limitations:

• Using SMTP providers like Mailgun or SendGrid limits Super Send’s ability to track replies.
• You will need to manually manage replies and finish leads.

2. IMAP Configuration for Replies:

• Set the Reply-To address in your bulk email provider to match the IMAP account configured in Super Send.
• IMAP is used by Super Send to read your inbox and track engagement.

Adding SendGrid or Mailgun

1. Generate SMTP Credentials:

• For SendGrid, create an API key in your account settings.
• For Mailgun, use the SMTP credentials provided in your account dashboard.

2. Configure in Super Send:

• Navigate to the Senders section in Super Send.
• Click Add New Sender and choose the SMTP configuration option.

**Enter the following details: **

• SMTP Server: Provided by your bulk email provider (e.g., smtp.sendgrid.net for SendGrid, smtp.mailgun.org for Mailgun).
• SMTP Port: Usually 587 for TLS or 465 for SSL.
• Username: Your SMTP username (or API key for SendGrid).
• Password: Your SMTP password (or API key).

3. Save the Configuration:

• Once saved, Super Send will use your bulk email provider for outgoing messages.

Adding Amazon SES

1. Set Up Amazon SES:

• Verify your email address or domain in the Amazon SES dashboard.
• Generate SMTP credentials in the SES settings.

2. Configure in Super Send:

• Go to the Senders section and select Add New Sender.
• Enter the following details:
• SMTP Server: email-smtp.<region>.amazonaws.com (replace <region> with your AWS region).
• SMTP Port: Use 587 or 465.
• Username: Your SMTP username from Amazon SES.
• Password: Your SMTP password.

3. Set Your Send-As Name:

• Use the format Your Name <your-email@example.com> in the Send-As field.
• This ensures the sender name is displayed correctly instead of the default SMTP username.

Best Practices

1. Monitor Your Inbox:

• Regularly check your inbox for replies, as reply tracking may not work with SMTP providers.

2. Set Reply-To Correctly:

• Always configure the Reply-To setting in your bulk email provider to point to the same IMAP account linked to Super Send.

3. Understand Limitations:

• While bulk providers enable higher sending volumes, you must be prepared to handle manual follow-ups and engagement tracking.

By following these steps and considerations, you can successfully configure a bulk email provider in Super Send and handle high-volume email campaigns effectively.

Updated on: 17/06/2025