> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.supersend.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Global Credit Transactions

# Global Credit Transactions

## Purpose

Global credits power email validation and placement tests. They're shared across your entire organization — not per team. This article explains how to view your balance, read the transaction history, and understand what consumes credits.

## Prerequisites

- **Org admin** role (required to access Admin)

## Where to Find It

1. Click **Admin** in the organization-level navigation.
2. Open the **Global Credit Transactions** tab.

If you don't see Admin, you don't have org admin permissions.

---

## What the Page Shows

At the top:

- **Available credits** — How many credits you can still use (plan allocation minus what's been used).
- **Plan** — Total credits included in your subscription.
- **Used** — Credits consumed so far.

Below that, a table of transactions:

| Column | Meaning |
|--------|---------|
| **Date** | When the transaction occurred |
| **Item** | What used the credit: *Email Verification*, *Placement Test Seed*, or *Global Credit* |
| **Type** | **Credit** (added) or **Debit** (consumed) |
| **Amount** | + or − the number of credits |
| **Description** | Optional note (e.g., placement test name, validation batch) |

Transactions are paginated. Use the controls at the bottom to move through pages.

---

## What Consumes Credits

| Action | Cost |
|--------|------|
| **Email validation** | 1 credit per email address validated |
| **Placement tests** | Credits per test (depends on number of seed addresses) |

Both pull from the same global pool. If you run low, reduce validation volume, run fewer placement tests, or purchase additional credits (contact SuperSend or upgrade your plan).

---

## Reading the Numbers

- **Available = Plan − Used** (cannot go negative; at zero you can't validate or run placement tests).
- **Credit** (green) — Credits were added (e.g., plan allocation, purchase, promo).
- **Debit** (red) — Credits were spent (validation, placement test).

If you see unexpected debits, check the **Item** and **Description** columns to see what triggered them.

---

## When Credits Run Out

If available credits reach zero:

- Email validation requests will fail.
- Placement tests won't run.
- Campaigns continue to send — validation and placement tests are optional tools.

**To get more:** Contact SuperSend or upgrade to a plan with a higher credit allocation. Billing → Plan shows your current usage.

---

## Expected Result

You know where to view global credits, how to read the transaction table, and what actions consume credits. You can monitor usage and avoid surprises.

## Related Articles

- [Admin Overview](https://help.supersend.io/en/article/admin-overview-ffatn4/)
- [Billing Overview](https://help.supersend.io/en/article/billing-overview-x804an/)
- [Email Validation in SuperSend](https://help.supersend.io/en/article/email-validation-in-supersend-umb5lo/)
- [Run and Interpret Placement Tests](https://help.supersend.io/en/article/run-and-interpret-placement-tests-sleyma/)