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# Cannot Edit Sequence

# Cannot Edit Sequence

## Purpose

The sequence editor is read-only, you see a "legacy sequence" message, or changes won't save. This article explains why and how to fix it.

## Why You Can't Edit

### 1. Read-Only Role

If your user role is **Read only**, you can view campaigns and sequences but not change them. The editor hides add/delete controls, node toolbars, and save actions.

**Fix:** An org admin must change your role. Go to **Admin** → **Manage Users and Roles** → find your user → set role to Member, Admin, or similar. Read-only users cannot be given edit access on a per-campaign basis; it's an org-level role.

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### 2. Legacy Sequence

Campaigns created before the new sequence editor may show:

> "This sequence was created before the new editor was released. Please edit this sequence in the old editor."

**Fix:** Click **Go To Old Editor**. You'll be taken to `/campaign/{id}/sequence` where the legacy editor is available. Edit there. The new visual canvas editor does not support these campaigns.

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### 3. Explicit Read-Only Mode

Some views (e.g., viewing a template, or a campaign you don't have edit rights to) pass a read-only flag. The editor loads but all edit actions are disabled.

**Fix:** Confirm you're on a campaign you own or have edit access to. If it's a template, create a campaign from it first — you edit the new campaign, not the template.

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### 4. Save or Sync Failures

You make changes but they don't persist:

- **Network error** — Check connection. Try again.
- **Validation error** — A step may be invalid (e.g., empty subject, missing required field). Fix the error; save again.
- **Lock conflict** — Another user or process may have the campaign locked. Refresh, wait a moment, try again.

**Fix:** Look for error toasts or validation messages. Resolve invalid steps. Refresh and retry.

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### 5. Campaign Archived or Inactive

Some archived or inactive campaigns may restrict editing. Check campaign status.

**Fix:** Restore or activate the campaign if needed, then edit.

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## How to Verify Your Role

If you're unsure of your role:

1. Go to **Admin** → **Manage Users and Roles** (or ask an admin).
2. Find your user. Role is displayed (Admin, Member, Read only, etc.).
3. Read only = no edit access. Request a role change from an admin.

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## Expected Result

You've identified the cause (role, legacy sequence, read-only view, or save failure) and taken the appropriate fix. You can now edit the sequence or know that you need admin help to change your role.

## Related Articles

- [Common Sequence Editing Issues](https://help.supersend.io/en/article/common-sequence-editing-issues-vtrj4z/)
- [Edit Sequence Steps](https://help.supersend.io/en/article/edit-sequence-steps-1tu4afc/)
- [Manage Users and Roles](https://help.supersend.io/en/article/manage-users-and-roles-zrnrx8/)