> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.supersend.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Buying Domains and Mailboxes in SuperSend

# Buying Domains and Mailboxes in SuperSend

## Purpose

You can purchase domains and mailboxes directly in SuperSend — no external registrar or provider required. This article walks through the full flow: where to go, what you're buying, and what happens after you complete the purchase.

**Use the Senders flow below for every new purchase.** It keeps domain and mailbox setup in one guided path. Other entry points exist for billing and management, but they are not the recommended way to buy.

## When to Buy In-App vs Connect Your Own

**Buy in SuperSend** when you want:

- A new domain for sending (e.g., `outreach.yourbrand.com` or a fresh domain)
- Mailboxes hosted on that domain (e.g., `sarah@outreach.yourbrand.com`)
- SuperSend to handle DNS, provisioning, and setup automatically

**Connect your own domain** when you already have a domain and want to use SuperSend to send from it. See [Domain Setup and DNS Checklist](https://help.supersend.io/en/article/domain-setup-and-dns-checklist-1ivzp11/) for that flow (start from **Senders** → **Mailboxes** → **Add Mailboxes** → **Connect Your Own Mailboxes**).

---

## Recommended: Buy from Senders (Add Mailboxes)

This is the path you should use to purchase new domains, new mailboxes, or both.

1. Go to **Senders** → **Mailboxes**.
2. Click **Add Mailboxes** (top right).  
   - If the Mailboxes tab is empty, you can also click **Buy Domains & Mailboxes** (recommended) on the empty state — it opens the same side panel.
3. A side panel opens (**Add Mailboxes** — *Choose how you want to add email senders.*).
4. Click **Buy Domains & Mailboxes** (purchase new domains and mailboxes; SuperSend handles setup).
5. Continue through the steps: domain and mailbox details, review, and checkout as prompted.

On that first screen, the other options are for different goals: **Connect Your Own Mailboxes** (Gmail, Outlook, SMTP, or bulk providers) and **Bulk Import via CSV**. Use those when you are not buying new domains or mailboxes in-app.

---

## Other entry points (management and less common paths)

You can also reach purchases or inventory from billing and the Domains tab — useful for reviewing what you already own or adding mailboxes to an existing purchased domain without going through **Add Mailboxes** first:

1. **Billing** → **Domains & Mailboxes** — Summary, **Buy Domains**, **Add Mailbox**, and billing context.
2. **Senders** → **Domains** — **Buy Domains** in the empty state or toolbar; on a domain row, **+ Add** (when the domain has fewer than 5 mailboxes) opens the mailbox purchase flow.

Prefer **Senders** → **Mailboxes** → **Add Mailboxes** → **Buy Domains & Mailboxes** whenever you are onboarding new sending capacity so the full setup stays in one place.

---

## Buying a domain (after you choose Buy Domains & Mailboxes)

1. Follow the in-app steps to enter the domain(s) you want, review pricing, and confirm.
2. SuperSend registers the domain (or purchases it from the registrar) and begins setup.
3. Status shows **Purchasing** → **Processing** → **Active** as DNS propagates.
4. You can add mailboxes once the domain is **Active** or **Processing**.

**Domain statuses in Billing view:** Processing, Active, Expired, Cancelled.

---

## Adding mailboxes to a domain

Each domain supports up to **5 mailboxes**. To add one:

**Preferred:** **Senders** → **Mailboxes** → **Add Mailboxes** → **Buy Domains & Mailboxes**, then follow the mailbox steps in the flow.

**Alternatively:** **Senders** → **Domains** or **Billing** → **Domains & Mailboxes** → find the domain → if it has fewer than 5 mailboxes, click **+ Add** to open the **Buy Mailboxes** flow.

Enter the mailbox details: **first name** and **last name** are required for every mailbox (Google Workspace and Microsoft 365 need a display name), plus the **email address** (local part and domain). Review pricing and confirm.

**Mailbox statuses:** Processing, Active, Cancelled.

---

## What happens after purchase

- **Domains:** SuperSend handles nameservers and DNS. A processing banner appears while provisioning. When status is **Active**, the domain is ready to use.
- **Mailboxes:** Each mailbox is provisioned and appears in **Senders** → **Mailboxes**. You add them to a sender profile and assign that profile to campaigns.

---

## Managing your purchases

From **Billing** → **Domains & Mailboxes**:

- **Sort domains** by: Newest First, Oldest First, Domain Name (A–Z / Z–A), Status, Most/Fewest Mailboxes, Expires Soonest/Latest.
- **Sort mailboxes** by: Newest First, Oldest First, Email, First Name, Last Name, Status, Admin first, Regular first.
- **Filter mailboxes** by admin vs regular role.

---

## Limits and costs

- **5 mailboxes per domain** — enforced at purchase time.
- Pricing and billing depend on your plan. Check **Billing Overview** for current rates.
- Next billing date and total cost are shown on the Domains & Mailboxes summary.

## Related Articles

- [Senders Overview](https://help.supersend.io/en/article/senders-overview-vqg87v/)
- [Domain Setup and DNS Checklist](https://help.supersend.io/en/article/domain-setup-and-dns-checklist-1ivzp11/)
- [Billing Overview](https://help.supersend.io/en/article/billing-overview-x804an/)