> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.supersend.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Branding and Workspace Identity

# Branding and Workspace Identity

## Purpose

Replace the SuperSend logo with your own, set your organization name, and optionally configure a whitelabel domain so users see your brand instead of SuperSend's. This article walks through each setting.

## Organization Name

1. Go to **Admin** → **Branding** (or **Organization Settings**).
2. Find **Organization Name**.
3. Enter your organization name (e.g., "Acme Corp").
4. Click **Update Organization Name**.

This name appears in the product and in places where the org is referenced.

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## Logo Setup

1. In **Logo Setup**, drag and drop an image (JPEG, PNG, GIF) or click to browse.
2. Upload. Progress shows as a percentage.
3. Click **Save Logo** when done.
4. The SuperSend logo is replaced with yours in the app header and other locations.

**Replace Logo** — If a logo already exists, upload a new file and save to replace it.

**Delete** — Click **Delete** to remove your logo. Confirmation: "Are you sure you want to delete your logo?" SuperSend branding returns.

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## Whitelabel Domain (Optional)

A whitelabel domain lets users access SuperSend at your own URL (e.g., `app.yourcompany.com`) instead of `app.supersend.io`.

1. Find **Whitelabel Setup**.
2. Enter your custom domain (e.g., `app.yourcompany.com`). No `https://`.
3. Click **Send Whitelabel Request**.
4. SuperSend reviews the request. Processing typically takes **24–32 hours**.

**Pending state** — You'll see: "We are currently processing your request. Our team will provide a final answer within 24–32 hours. Thank you for your patience." The domain field is disabled.

**Cancel** — Click **Cancel Request** to withdraw. The domain is cleared and status returns to default.

**Validation** — Domain must be valid (e.g., `example.com`, `mydomain.co`). Error if invalid: "Please enter a valid domain (e.g., example.com, mydomain.co, site.ai)."

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## Expected Result

Your organization name and logo are set. If you requested a whitelabel domain, you'll receive a response within the stated timeframe. Your users see your brand in the product.

## Related Articles

- [Admin Overview](https://help.supersend.io/en/article/admin-overview-ffatn4/)
- [Manage Teams](https://help.supersend.io/en/article/manage-teams-r5ywxa/)
- [Manage Users and Roles](https://help.supersend.io/en/article/manage-users-and-roles-zrnrx8/)